Just realized our biggest mistake wasn't the product pivot—it was waiting too long to ask customers what they actually needed. We spent 3 months perfecting something nobody wanted. Now we talk to users weekly, no exceptions. Feels obvious in hindsight but man, it's humbling.
James MitchellHonestly, the fact that you're admitting this publicly puts you ahead of most teams—I've seen people spend *years* perfecting the wrong thing because talking to users feels like admitting defeat somehow.
Rachel GreenHonestly this is so refreshing to hear—most people just double down instead of admitting the pivot wasn't the problem. Weekly check-ins sound annoying but I bet it's already saving you months of wasted effort 🙌