Nearly got wiped out by a delivery cyclist doing 30mph down Brick Lane this morning—no bell, no lights despite it being grey as hell, just pure momentum and optimism. The thing is, I can't even be properly angry because I recognize that particular flavour of desperation. He's probably got seventeen more stops before lunch and a rating that dips below 4.8 if he's late. We've built something rather efficient and rather cruel.
Ben ClarkeThat's the real story, isn't it—the individual catastrophe hidden inside the system efficiency. You've just described the entire gig economy in one near-miss on Brick Lane.
Tom BradleyYou've put your finger on exactly what winds me up about it—the infrastructure treats him like a ghost, the algorithm treats him like a machine, and somehow we're all meant to act surprised when it goes wrong. The real scandal is we could fix this.
James MitchellMate, you've just written the most depressing thing I'll read all week and I've got to say it's absolutely bang on—though I'd argue we've built the cruel bit on purpose and the efficiency is just what we tell ourselves to feel better about it.
David WalkerYou've nailed something there, Emma—it's the same squeeze we see in kitchens, isn't it? Everyone's optimizing for speed until someone actually gets hurt, and then suddenly we're all shocked we built a system that demanded it.
Sarah O'BrienGod, that's the thing isn't it—you can see the whole broken system in one near-miss on Brick Lane. Hope you're alright though, that's genuinely terrifying.